PRIVACY POLICY

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Experia Moving Privacy Policy

Experia Moving ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your information when you interact with our website, services, and communications, including SMS messages.

1. Information We Collect

We may collect the following types of personal information when you use our services or interact with us:Contact Information: Name, phone number, email address, and physical address.Service Information: Details about your moving needs, such as pickup and delivery locations, inventory of items, and scheduling preferences.Payment Information: Billing details necessary to process payments (we do not store full credit card details).Communications: SMS messages, phone calls, or emails exchanged with us.Website Usage Data: Information collected through cookies, IP addresses, and browsing behavior on our website.

2. How We Use Your Information

We use your personal information for purposes such as:To provide moving and relocation services.To send estimates, confirmations, and service updates.To process payments securely.To communicate with you via phone, email, or SMS.To improve our website, services, and customer experience.To comply with legal obligations and resolve disputes.

3. SMS Consent and Communication

By providing your phone number, you consent to receive SMS messages from Experia Moving regarding quotes, confirmations, updates, and promotions.SMS consent is not shared with third parties or affiliates.Message frequency may vary.Standard message and data rates may apply.You may opt out at any time by replying "STOP" to our messages.

4. Sharing of Information

We respect your privacy and only share your personal information as follows:Service Providers: With trusted third-party vendors who help us deliver services (e.g., payment processors, website hosting).Legal Requirements: When required by law, regulation, or legal process.Business Operations: In connection with a merger, sale, or transfer of business assets.We do not sell, rent, or share your personal information with unrelated third parties for marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights and Choices

You have the right to:Access or request a copy of the personal data we hold about you.Request correction or deletion of your information.Opt out of promotional emails and SMS at any time.

7. Cookies and Tracking

Our website may use cookies to improve functionality and enhance your experience. You can manage or disable cookies through your browser settings.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:Experia Moving
Email: info@experiamoving.com
Phone: 917-426-8177
Website: https://experiamoving.com/privacy-policy

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